Back in the Game — Log In to faichai Now

To log in, simply enter the Philippine mobile number you registered with and your account password into the login form at the top of this page, then click the Sign In button. The process takes only a few seconds and you will be redirected to your account dashboard immediately. If you are using the mobile app, the login screen appears when you first open the app after installation. Make sure your internet connection is active before submitting your credentials. For the fastest experience, enable the save-password feature on your device's browser or use the faichai app directly.

If you have forgotten your faichai password, use the account recovery option on the login page and follow the prompts to verify your registered mobile number. A one-time verification code will be sent via SMS to that number, and once confirmed, you can set a new password of your choice. The entire reset process takes under two minutes for most players. Make sure you have access to the SIM card linked to your account before starting the process. If you no longer have access to that number, contact the faichai support team for further assistance.

Yes — faichai supports persistent login sessions on mobile devices so you do not need to re-enter your credentials every time. When using the app, your session is maintained until you explicitly log out or the session expires due to inactivity for security reasons. On a mobile browser, enabling the browser's "remember me" feature will keep your credentials stored locally. For personal devices this is a convenient option, but we recommend logging out after each session if you share your device with others. Account security is your responsibility, so always keep your login credentials private.

For security purposes, faichai may temporarily lock an account after multiple consecutive failed login attempts. This is a standard protection measure to prevent unauthorized access to your account. If you find your account locked, wait a short period before trying again, or use the account recovery flow to verify your identity and regain access. If the issue persists or you believe the lock was triggered in error, please contact faichai customer support directly — the team is available 24/7 to assist Philippine players. You can also visit the FAQ page for detailed steps on account recovery.

Yes, logging in to faichai through a mobile browser is fully secure — all data transmitted between your device and the platform is encrypted using industry-standard SSL technology. Whether you are on Chrome, Safari, or any modern mobile browser, the login process is protected end to end. For the most seamless and secure experience on Android devices, you can also download the faichai app from the Download page. Always make sure you are visiting the official faichai site and avoid entering your credentials on unofficial or third-party pages. If something looks unusual on the login page, clear your browser cache and revisit the URL directly.